BRITISH COLUMBIA LOTTERY CORPORATION (BCLC)

BCLC:

Scratch & Win Category Strategy, Portfolio Growth & Channel Expansion

(Portfolio Strategy · Product Development · Integrated Marketing · Channel Expansion)

The Brief

Strengthen the performance, clarity, and growth of one of BC’s most recognizable product categories — Scratch & Win.
My role spanned portfolio ownership, product strategy, integrated marketing, and cross-functional execution across retail, digital, and partner channels.

My Role

Portfolio strategy · Product lifecycle management · Integrated campaign direction · Channel expansion · Cross-functional leadership · Creative + retail alignment · Partner management

The Challenge

The Scratch & Win category was large but complex: many product lines, fragmented messaging across channels, inconsistent retail execution, and a need for sustained revenue growth.

To move the category forward, the work required:

  • clearer positioning across multiple brands

  • a more coherent product roadmap

  • stronger handoffs between product, retail, and marketing teams

  • integrated campaigns built from strategy, not just creative

  • expansion into new channels beyond traditional lottery retail

This was not about making ads — it was about building a system that made the category easier to understand, manage, and grow.

The Approach

1. Portfolio Ownership & Product Strategy

I managed a multi-brand portfolio — Set for Life, Bingo, Crossword, and additional product launches — contributing to $28M+ in annual sales.

My work included:

  • full lifecycle management of core brands

  • development of 6–8 new products annually outside the flagship portfolio

  • management of the licensed MONOPOLY portfolio with external stakeholders

  • shaping briefs, features, pricing, and channel considerations

  • ensuring each product had a distinct role within the broader category

This brought clarity to the portfolio and created a more predictable, strategically grounded product pipeline.

2. Strengthening the Product Narrative

Messaging across retail, digital, and paid channels was inconsistent — confusing for both consumers and internal teams.

I rebuilt the product and category narrative by:

  • clarifying each brand’s value proposition

  • creating a unified messaging system across channels

  • aligning creative direction with product strategy

  • ensuring retail, digital, and partner channels told the same story

This contributed to record-breaking years for Set for Life and strong performance across the portfolio.

3. Integrated Campaign Strategy & Execution

I directed $1M+ integrated campaigns that aligned product, brand, retail, and digital.

This included:

  • diagnosing disconnects between product strategy and execution

  • tightening the message so it matched the consumer need

  • building repeatable campaign frameworks — not one-off executions

  • aligning creative, digital, and retail teams around one strategy

  • improving the bridge between intention and execution

The focus was always on making the work make sense, not adding noise.

4. Expanding Into a New National Channel (Costco)

New channels are difficult to secure in the lottery industry — highly regulated, operationally complex, and dependent on trust.

I:

  • led the negotiation with Costco

  • contributed to product strategy and package development tailored for warehouse retail

  • collaborated with product, operations, finance, and retail to meet channel requirements

  • supported launch planning, messaging, and in-store execution

Outcome:
A new national revenue stream generating $6.25M+ in incremental sales, and a repeatable playbook for future channel expansion.

The Results

(Confidential data respected)

  • Record-breaking sales for Set for Life and strong performance across Scratch & Win

  • A clearer, more coherent category narrative

  • A stronger, more strategic product roadmap

  • $6.25M+ incremental revenue from the Costco launch

  • Better alignment between product, retail, digital, and partner channels

  • Systems and frameworks that made the category easier to manage and scale

The category didn’t just grow —
it became clearer, more strategic, and more cohesive from end to end.

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