BRITISH COLUMBIA LOTTERY CORPORATION (BCLC)
BCLC:
Scratch & Win Category Strategy, Portfolio Growth & Channel Expansion
(Portfolio Strategy · Product Development · Integrated Marketing · Channel Expansion)
The Brief
Strengthen the performance, clarity, and growth of one of BC’s most recognizable product categories — Scratch & Win.
My role spanned portfolio ownership, product strategy, integrated marketing, and cross-functional execution across retail, digital, and partner channels.
My Role
Portfolio strategy · Product lifecycle management · Integrated campaign direction · Channel expansion · Cross-functional leadership · Creative + retail alignment · Partner management
The Challenge
The Scratch & Win category was large but complex: many product lines, fragmented messaging across channels, inconsistent retail execution, and a need for sustained revenue growth.
To move the category forward, the work required:
clearer positioning across multiple brands
a more coherent product roadmap
stronger handoffs between product, retail, and marketing teams
integrated campaigns built from strategy, not just creative
expansion into new channels beyond traditional lottery retail
This was not about making ads — it was about building a system that made the category easier to understand, manage, and grow.
The Approach
1. Portfolio Ownership & Product Strategy
I managed a multi-brand portfolio — Set for Life, Bingo, Crossword, and additional product launches — contributing to $28M+ in annual sales.
My work included:
full lifecycle management of core brands
development of 6–8 new products annually outside the flagship portfolio
management of the licensed MONOPOLY portfolio with external stakeholders
shaping briefs, features, pricing, and channel considerations
ensuring each product had a distinct role within the broader category
This brought clarity to the portfolio and created a more predictable, strategically grounded product pipeline.
2. Strengthening the Product Narrative
Messaging across retail, digital, and paid channels was inconsistent — confusing for both consumers and internal teams.
I rebuilt the product and category narrative by:
clarifying each brand’s value proposition
creating a unified messaging system across channels
aligning creative direction with product strategy
ensuring retail, digital, and partner channels told the same story
This contributed to record-breaking years for Set for Life and strong performance across the portfolio.
3. Integrated Campaign Strategy & Execution
I directed $1M+ integrated campaigns that aligned product, brand, retail, and digital.
This included:
diagnosing disconnects between product strategy and execution
tightening the message so it matched the consumer need
building repeatable campaign frameworks — not one-off executions
aligning creative, digital, and retail teams around one strategy
improving the bridge between intention and execution
The focus was always on making the work make sense, not adding noise.
4. Expanding Into a New National Channel (Costco)
New channels are difficult to secure in the lottery industry — highly regulated, operationally complex, and dependent on trust.
I:
led the negotiation with Costco
contributed to product strategy and package development tailored for warehouse retail
collaborated with product, operations, finance, and retail to meet channel requirements
supported launch planning, messaging, and in-store execution
Outcome:
A new national revenue stream generating $6.25M+ in incremental sales, and a repeatable playbook for future channel expansion.
The Results
(Confidential data respected)
Record-breaking sales for Set for Life and strong performance across Scratch & Win
A clearer, more coherent category narrative
A stronger, more strategic product roadmap
$6.25M+ incremental revenue from the Costco launch
Better alignment between product, retail, digital, and partner channels
Systems and frameworks that made the category easier to manage and scale
The category didn’t just grow —
it became clearer, more strategic, and more cohesive from end to end.